No further errors and latencies have been observed and systems remain stable. The issue was capacity related and caused elevated database latencies. The service was scaled up and closely monitored until all latencies resolved.
Posted Aug 07, 2026 - 18:26 UTC
Monitoring
Remediation remains in effect, and latency and error rates continue to improve. We are actively monitoring the system to ensure continued stability.
Posted Aug 06, 2026 - 02:52 UTC
Update
Remediation has improved overall latency. We continue to monitor while the remaining work completes.
Posted Aug 05, 2026 - 17:29 UTC
Update
The remediation work is still in progress. Next update will be posted once this completes.
Posted Aug 05, 2026 - 16:05 UTC
Identified
The issue has been identified and remediation work is ongoing. API latencies might remain elevated while work completes.
Posted Aug 05, 2026 - 13:24 UTC
Investigating
Customers in AWS eu-west-1 might have experienced degraded API latencies starting 07:00 UTC.
Posted Aug 05, 2026 - 13:17 UTC
This incident affected: Amazon Web Services (AWS) (eu-west-1).