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Degraded Performance
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Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Customers in AWS us-west-2 may experience elevated API latencies
Resolved - We have continued to see normal activity in this region, with latencies holding at pre-incident levels.
This incident is now resolved.
Aug 13, 12:27 UTC
Update - We are continuing to monitor for any further issues.
Aug 13, 12:09 UTC
Monitoring - The incident has been mitigated, and we are monitoring
Aug 13, 12:09 UTC
Investigating - Customers in AWS us-west-2 may experience elevated API latencies
Aug 13, 11:47 UTC
Cloud Ops API — Elevated Error Rates and Latencies
Resolved - We experienced a brief period of elevated error rates and latency on the Cloud Ops API, lasting approximately 5 minutes (from 11.41 UTC to 11.46 UTC).

The incident has been resolved, and the Cloud Ops API is operating normally. We are investigating the cause.

We apologize for the disruption.
Aug 13, 12:00 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Some customers in AWS eu-west-1 may experience elevated latencies
Resolved - No further errors and latencies have been observed and systems remain stable. The issue was capacity related and caused elevated database latencies. The service was scaled up and closely monitored until all latencies resolved.
Aug 7, 18:26 UTC
Monitoring - Remediation remains in effect, and latency and error rates continue to improve. We are actively monitoring the system to ensure continued stability.
Aug 6, 02:52 UTC
Update - Remediation has improved overall latency. We continue to monitor while the remaining work completes.
Aug 5, 17:29 UTC
Update - The remediation work is still in progress. Next update will be posted once this completes.
Aug 5, 16:05 UTC
Identified - The issue has been identified and remediation work is ongoing. API latencies might remain elevated while work completes.
Aug 5, 13:24 UTC
Investigating - Customers in AWS eu-west-1 might have experienced degraded API latencies starting 07:00 UTC.
Aug 5, 13:17 UTC

Aug 6, 2026

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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