Drop in sync match rates for Activity/Workflow Processing for some customers

Incident Report for Temporal

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 01:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2025 - 23:58 UTC

Update

We are deploying a fix for this.
Posted Dec 17, 2025 - 18:39 UTC

Update

We are actively working on a fix for this issue.
Posted Dec 17, 2025 - 11:04 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 16, 2025 - 19:11 UTC

Update

This is a metrics issue and no actual impact to sync match rates for customers. Still investigating possible fixes.
Posted Dec 16, 2025 - 17:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 16, 2025 - 16:57 UTC

Investigating

We are currently investigating this issue.
Posted Dec 16, 2025 - 15:29 UTC
This incident affected: Google Cloud Platform (GCP) (us-west1) and Amazon Web Services (AWS) (eu-central-1).